Perspectives
Underestimating Change Impact
Change Impact Assessment is the discipline most S2P transformations skip — and the one they most consistently regret. The problem is never the platform. It was never the platform.
The Operating Model Nobody Designed
When the process changes but the organisation doesn't, transformation stalls silently. This one is coming — and it will sting a little.
Why the Front Door
Determines Everything
Most S2P transformations are measured by the wrong things. True adoption is a behavioural outcome — and it starts long before go-live and ends long after the implementation partner has left.
The 500-Variable Wall
A contemporary commercial agreement is a network of 500+ conditional relationships. This is the point at which human reasoning collapses — and where embedded intelligence changes everything.
Moving Up
the Curve
The real shift isn't job elimination — it's job migration. Work is being rewired at the task level. The question is whether you're climbing the curve, or waiting at the bottom of it.
The KPI Paradox
Why transformation programmes fall into the "Data Trap" — measuring everything that's easy to count, while ignoring what actually determines success.